- bullet antenna
- Ronin Factory
Products are top notch!
Built to last, very pleased with the bundle!!!
I recently purchased two bundle packs, bullet antenna and tailgate assist. The packaging set the precedence. It was simple yet professional looking and it seemed as if they put effort and care into the design. Needless to say it was a great start. I opened the box and everything was perfect. The bullet antenna had a sleek look and feel. The tailgate assist assemble was made up of a few pieces, plus a tool, but was nicely presented. Both came with step by step installation instructions. What appreciated was the online video tutorials. Simple instillation but its always nice to watch a video straight from the manufacturer, gives you that nice warm and fuzzy (like typing in 3+7 in the calculator just to be sure...). The instillation was simple on both. Icing on the cake. A few days after I bought the bundles I found out that Ronin Factory offers a military discount. I sent an email midday and received a reply from Kristy (customer excellence department) later that evening. Very quick turn around if you ask me. She asserted that it would be no problem to give me the military discount in the form of a partial refund. Now that's some customer service. The folks at Ronin Factory could have said, "sorry bud, we have your money, you done screwed up." But they worked with me and made it an enjoyable process. This speaks volumes of the company and the culture that is promoted through the ranks. Ronin Factory you folks are awesome. Not only do you have quality products but you have a quality company. Keep up the good work. Thanks again.
Great quality products and fast shipping. Definitely recommend to anyone who is looking into ronin products.
Simple install and great results.