- customer service
Outstanding Product and Service
I owe Ronin Factory a rebuttal to my previous review. Formerly I didn’t give a good rating because of the decal itself. It was too small for the overall window and I had issues with the stars not being fully cut. Immediately (less than an hour) after I submitted the review, RF customer service reached out to me to inquire the overall concerns and issues I had. They swiftly sent me a new and better set. I have installed them and they look great !! See photos.
Item came fast and was just as described...love it!
I love the decal and how it looks. Which is a the good about the item. A real pain to apply it, which also came slightly defective. Noticed some of the stars were not cut out properly and also when pealing the backing off it causes the stars to tear. Overall great product for what it is meant for just wish it wasnt defective before applying it to my jeep.